Hold the button for 3 seconds.
You’ll see multicolour lights begin — this means the 5-minute hydrogen cycle has started.
When the lights stop, the cycle is complete.
Drink the water immediately after the cycle finishes for the best hydrogen concentration.

• Multicolour lights: Hydrogen cycle active

• Red lights: Cleaning cycle active

• Flashing red when pressing button: Low battery

• Red (solid): Charging

• Green (solid): Charging Complete.

This is by design — the iBottle uses a low-watt charging system (5 V / 1 A) to protect and extend the battery life.
High-watt or fast-charging adapters (such as 9 V / 12 V USB-C PD chargers) will not deliver power, because the internal circuit is designed to reject high-watt input.

✅ Use only:

• Standard 5 V / 1 A USB wall adapters

• Laptop or computer USB ports

• Power banks with standard 5 V output

🚫 Avoid:

• Fast chargers (9 V / 12 V or PD)

• Car chargers rated above 1 A

Using the correct low-watt charger ensures optimal charging and maximises battery lifespan.

This usually happens when the bottle is overfilled or the glass isn’t threaded on correctly.

• • Fill level: As per the instructions, fill the bottle only to a few centimetres below the top.

  • Re-seat the glass: Unscrew the glass section from the bottom hydrogen generator, then re-screw it very tight to ensure the threads are perfectly aligned.

  • Wipe everything dry and try a fresh hydrogen cycle.

Testing hydrogen concentration (H₂ levels) in water can be done at home using H₂Blue reagent drops — however, it’s important to know that this process is very sensitive and results can vary greatly depending on how the test is performed.

To get the most accurate reading:

1. Use cool or room-temperature mineral water (not RO or distilled).

2. Run your iBottle+ for a full cycle and test immediately after electrolysis — before the hydrogen has time to escape.

3. Avoid shaking or pouring the water vigorously.

4. Use a sealed or narrow container when adding the reagent drops.

5. Follow the instructions carefully for the correct water volume and number of drops.

Even with perfect technique, at-home results will always vary because hydrogen gas is extremely light and volatile, meaning it starts escaping the moment the water is exposed to air. That’s why professional lab testing — done under tightly controlled conditions — will always show the highest and most consistent results.

In our in-house testing, the iBottle+ consistently produces 3,000–4,000 PPB under normal conditions and even reached 1,800 PPB in our worst-case stress test.

👉 For a full demonstration and expert tips, see our detailed guide:
How to Test Hydrogen Concentration in Your iBottle+ →

Testing hydrogen concentration at home can be surprisingly difficult to do accurately.
While our iBottle+ has been independently lab-tested under controlled conditions to confirm high hydrogen concentrations, home testing with H₂Blue reagent drops can produce inconsistent readings due to several environmental factors.

Hydrogen is an extremely light and volatile gas — even small differences in water type, temperature, timing, or handling can dramatically change your result. For example:

• Water type: Tap, mineral, filtered, or RO water all behave differently.

• Temperature: Colder water holds more dissolved hydrogen.

• Timing: Waiting even 30 seconds before testing allows hydrogen to escape.

• Agitation: Shaking, pouring, or stirring releases hydrogen gas.

• Drop technique: The way H₂Blue is added affects readings.

• Ambient conditions: Air pressure and humidity also play a role.

In a lab, these variables are tightly controlled — which is why real-world results can vary anywhere from 1,000 PPB to over 4,000 PPB. The iBottle+ consistently performs at the top end of this range when tested correctly under optimal conditions.

For peace of mind, you can also watch our live in-house demonstration of the H₂Blue test showing you how to test hydrogen water at home and explaing why it’s actually so hard to ge accurate readings at home.

The H₂Blue Standard Reagent and H₂Blue ECO Formula are not the same — and this difference can completely change your test results.

• H₂Blue Standard is the original reagent designed to measure dissolved hydrogen gas (H₂) in water. It contains a small amount of alcohol, which helps the reagent mix properly with water and react accurately with hydrogen.

• H₂Blue ECO Formula, on the other hand, is a non-alcohol version made for people who want an eco-friendly or non-flammable option. Because it does not contain alcohol, it behaves differently — it can form droplets that don’t disperse properly in the water, leading to false 0 PPB readings even when hydrogen is present.

So, if you are testing your iBottle+ or any other hydrogen water generator, always use the standard H₂Blue reagent, not the ECO version. The ECO formula is best suited for educational demonstrations or general indicators, not accurate concentration measurement.

👉 In short:
Use: H₂Blue Standard Formula ✅
Avoid: H₂Blue ECO Formula (not reliable for testing) ❌

Before your first use:

1. Unscrew the glass from the top and bottom sections.

2. Clean the inside with a soft sponge — warm water only (no detergent needed).

3. If you want to go further, soak lemon slices in the bottle for 30 minutes to naturally sanitise it.

4. Remove the lemon and water, then rinse the bottle again.

Do this before your first use and every couple of weeks for general hygiene.

Press the button 3 times quickly.
A red light will appear, indicating the cleaning cycle is running.
When it stops, dispose of the water.
This cycle helps remove mineral buildup and keeps the electrodes clean.

• Run the Cleaning Cycle once every few days if you use it often.

• Perform General Cleaning every couple of weeks using warm water and a sponge.

Once you’ve placed an order with iBottle, our team will promptly package your items and dispatch them within 24 hours. We use Australia Post to ensure reliable delivery. You can expect to receive your order within 2-5 business days, depending on your location. Each order is shipped with a tracking number, which we’ll send to you via a shipping confirmation email, allowing you to follow your order’s journey to your doorstep.

Shipping is free for all orders within Australia, ensuring that there are no extra costs to you.

Your order should arrive within 3-7 business days from the date it’s shipped. We strive to process all orders quickly to reduce waiting times.

As soon as your order is dispatched, we will send you a shipping confirmation email that includes a tracking number. You can use this number to track your order directly on the Australia Post website.

If you suspect that your order might be lost in transit, or if it hasn’t been delivered within the expected timeframe, please contact us at [email protected]. We will investigate the issue with Australia Post to resolve it as quickly as possible.

Yes, if your order hasn’t been shipped yet, please contact us at [email protected] immediately with the new details, and we’ll update your shipping address. If the order has already been dispatched, you can use the tracking link provided in our shipping confirmation email to redirect it via Australia Post.

Currently, we only deliver within Australia. We are working on expanding our reach to include international destinations in the future.

We accept a variety of secure payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and more. This allows you to choose the most convenient payment method for your needs.

Absolutely. iBottle takes your security seriously. All transactions are encrypted with the latest security technology to ensure your personal and payment information is kept confidential and secure.

If your payment is declined, please check that your card information is correct and that you have sufficient funds in your account. If everything seems to be in order, we recommend contacting your bank or payment provider for further assistance. You can also try an alternative payment method.

Refunds are processed back to the original method of payment used for the purchase. It can take several business days for the refunded amount to appear in your account, depending on your bank or card issuer’s processing times.